Luxembourgcollection.lu is the official online shop of the LuXembourg Collection, dedicated to professionals (government entities, companies, NGOs, associations, etc.).
Luxembourgcollection.lu allows professionals to buy products from the official Luxembourg Collection wholesale and benefit from preferential prices. Customizations are however possible on request. In this case, a specific request must be sent to our teams.
All professionals (government entities, companies, NGOs, associations, etc.) who want to buy wholesale and enjoy preferential prices can order on Luxembourgcollection.lu. You just have to request a username and a password via our registration portal.
The site is managed by the company Multiple Entrepreneurship Worldwide (M.E.W.) Sàrl.
RCSL : B213422
VAT number : LU29297071
Each suppliers/producers who would like to offer its products on Luxembourgcollection.lu can launch a request via our supplier registration portal:
https://luxembourgcollection.lu/fournisseurs/
All requests for cooperation are then sent for approval to the Committee, head of the Nation Branding, within the Ministry of Foreign and European Affairs.
We invite each prospect to consult our “Partnerships” page (https://lmih.lu/partenariats/participe–la-luxembourg-collection) of preliminary.
Products
Luxembourgcollection.lu offers any product validated by the Nation Branding committee
Yes, special / seasonal offers are offered several times a year.
My order
On the home page of our e-commerce, you can either use search for keyword or search by category.
The prices will only appear if you are registered as a member (login with user name and password)
If you have found the product you like, click the “Add to the basket” button and follow the instructions displayed on the screen. You can then consult your basket and display all the selected products. Then you can validate your order by clicking on the button “Place order”
Once you have placed an order, you will receive an order reception note. You will then receive an order confirmation with more information.
Payment
An invoice will be sent to you on the day of delivery. After receipt of the invoice, the payments must be made by bank transfer to the account of the company M.E.W. SARL BCEE Lu59 0019 4955 6134 6000 under the conditions and deadlines granted.
No, all prices are displayed VAT excluded.
Delivery
You can get delivered to all countries worldwide. The delivery costs are billed in surplus.
Delivery times vary depending on the availability of items and the destination chosen.
The delivery costs depend on the product in question as well as the destination. The delivery costs are thus calculated individually for each order.
When you notice that your order has not yet been delivered, you can contact us, in order to find out more about the delivery status.
Returns, exchanges and cancellation
Once you have confirmed a so-called “normal” order, this being defined as an order of products which does not require specific manufacturing on the part of the seller to be able to deliver the order, you can still cancel the order until the confirmation of delivery.
If you want to change the delivery address, then please contact our after-sales service:
Unless otherwise deliberated, transport costs will be charged to you.
Repair and warranty
For questions of repair, product defects, operation, product use as well as guarantee, we invite you to consult our general conditions of sale.
